Question 1

How do I know my donation arrives?

Accepted Answer

We work through verified field teams and publish regular reports and implementation photos for every campaign.

Question 2

Can I give my Zakat through HAYAH?

Accepted Answer

Yes. Zakat is held separately and spent entirely on eligible categories.

Question 3

Do I get a receipt?

Accepted Answer

An e-receipt with a unique number is issued instantly and emailed to you.

Question 4

What is your admin overhead?

Accepted Answer

No more than 8% of donations; 87% goes directly to field programs.

Question 5

Can I cancel a monthly gift?

Accepted Answer

Yes, anytime from your account or by contacting us — no fees.

Question 6

How is my privacy protected?

Accepted Answer

We never sell or share your data, and you can always donate anonymously.

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